The opera program I did my internship with is a case study on the importance of recording and documentation. From their financial records to their ticket sales, their casting to contingency plans, and copyright to media concerns, we see evidence of an organization that strives to provide opportunities for working performers. However, those opportunities are diminished by the confident, yet informal nature of their administrative practices. This confidence is evidence of the companies ability to recover from every setback they have faced so far, but that is not a sustainable approach. This project focuses on the importance of documentation and contingency plans by focusing on three key assets: 1) Creation and implementation of a new ticketing and donation system, 2) The transfer of past and future production footage to a new platform, and 3) The creation of an operations manual. Each of the three projects seek to equip the program with systems that both address their need for consistency now and ease of access that will ensure they will continue to be used in the future.